Talking to Strangers: What We Should Know About the People We Don’t Know
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We think we can easily see into the hearts of others based on the flimsiest of clues.Malcolm Gladwell
We are betraying the spirit of the handshake. One of us was fooled. That’s what spies do: they make you believe that they are something that they are not. Is that the fault of the one fooled or of the deceiver?Malcolm Gladwell
Our first impressions are usually far from accurate. We would be wise to withhold judgment or at least consider more information before jumping to conclusions.Malcolm Gladwell
Our strategies for dealing with strangers are deeply flawed, but they're also deeply ingrained.Malcolm Gladwell
We don’t know who we are. Just think about how unequipped we are for that reality.Malcolm Gladwell
The thing we want to learn about a stranger is fragile. If we tread carelessly, it may crumble under our weight.Malcolm Gladwell
We need to accept that the search to understand a stranger has real limits. We will never know the whole truth. We have to be satisfied with something short of that.Malcolm Gladwell
Our instinctive bias towards believing others can lead us to overlook signs that they are deceiving us.Malcolm Gladwell
The death of one person is a tragedy, but the suffering of someone you've never met, that's just a statistic.Malcolm Gladwell
Transparency is the idea that people's behavior and demeanor—the evidence on their face and in their body language—is a clear and reliable guide to their feelings and intentions.Malcolm Gladwell