What others do may be the stimulus of our feelings, but not the cause.

We can never make anyone do anything against their will without enormous consequences.

The way we express ourselves may create hostility or promote compassion and understanding.

We are never angry because of what others say or do, it is a result of our own 'should' thoughts.

Our ability to make things happen is in direct relation to our ability to get our needs met.

The objective of Nonviolent Communication is not to make people feel better, it is to get everyone's needs met.

Every action is an attempt to meet needs.

We are each responsible for our intentions and actions.

In a conflict, redirect the discussion to needs.

Humans have enormous power to enrich life.

We don't get our needs met by making demands.

Empathic understanding involves understanding the other person's needs.

Our most basic spiritual need is to contribute to the well being of others and ourselves.

Nonviolent Communication: A Language Of Compassion