When we converse and share stories, we have the ability to change our brain, and hence, change our culture.Judith E. Glaser
Transforming culture is about learning to listen deeply — to hear the needs of others — enabling them to create new meanings about life and work.Judith E. Glaser
Neuroscience research shows that 95 percent of our behaviors are driven by our mind below our awareness.Judith E. Glaser
The words we use create the worlds we live in.Judith E. Glaser
We are not 'thinking machines', but 'feeling machines that think'.Judith E. Glaser
The brain processes conversation as a form of action—which means we have the power to change our brains, our behavior, and our part of the conversation—in ways that enable conversations to flow and relationships to grow positively.Judith E. Glaser
Conversation is a structured process in which we take turns listening and speaking. When the quality of conversation is filled with trust, it enables us to move into Designing Conversation, wherein we explore and create new possibilities.Judith E. Glaser
The strongest leaders are those who have a keen ability to perceive the needs of others, understand their feelings, and use that knowledge to enhance their performance.Judith E. Glaser
Conversations are not about what we communicate but about what we create.Judith E. Glaser
The conversation is the relationship.Judith E. Glaser
When we feel threatened or uncertain, our bodies fill up with cortisol, which closes down our ability for expansive thinking.Judith E. Glaser
When our reality changes, we aren’t instantly aware. There’s a gap, and in that gap is the opportunity for either positive or negative Conversational Intelligence.Judith E. Glaser