The Importance of Negotiation

The Implementation of FBI Tactics in Every Day Negotiations

The Science of Negotiation: Emotional Intelligence and Human Psyche

Active Listening and Its Role in Successful Negotiation

The Power of Empathy and Building Rapport

Strategic Use of Tone and Inflection

Incorporating Tactical Empathy into Negotiations

The Art of Saying 'No' Fearlessly

Use of Effective Praises & Creating the Illusion of Control

The Path to Becoming a Successful Negotiator

In 'Never Split the Difference: Negotiating as if Your Life Depended on It,' former international hostage negotiator, Chris Voss, shares life-saving strategies used in high-stakes negotiations. These techniques can be applied both in your professional and personal life.